Our contact details

Post: 124 City Road, London, United Kingdom, EC1V 2NX, GB
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Telephone: +44 (0)7498 685 875
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Email: qais.khan@qkaccounts.com

What information we collect, use, and why

We collect or use the following information for the operation of customer accounts and guarantees:

• Names and contact details
• Addresses
• Salary information
• Payment details (bank information for transfers and direct debits)
• Purchase history
• Account information, including registration details
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We collect or use the following information for service updates or marketing purposes:

• Names and contact details

We collect or use the following information to comply with legal requirements:

• Identification documents
• Financial transaction information
• KYC documents (if applicable)

We collect or use the following information to provide accounting services :

• Names and contact details
• Date of birth
• Purchase or account history
• Payment details (including card or bank information for transfers and direct debits)
• Customer or client accounts and records
• Financial transaction information

Lawful bases

Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:

• Consent
• Contract

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

• Consent

Our lawful bases for collecting or using personal information for legal requirements are:

• Legal obligation

Our lawful bases for collecting or using personal information for To provide accounting services are:

• Contract

Where we get personal information from

Our lawful bases for collecting or using personal information for To provide accounting services are:

• People directly
• Publicly available sources (including but not limited to Companies House)
• Third parties (including but not limited to HMRC)

How long we keep information

We will only keep your data for as long as necessary to fulfill the required purpose. Once your personal data is no longer required, we will delete it or de-identify it, unless required by law to retain it.

How long we keep information

Other organisations

• Financial or fraud investigation authorities
• Relevant regulatory authorities such as HMRC
• Professional consultants such as third parties we may assign or transfer our contractual obligations or rights too

What are cookies?

Cookies are small text files which are placed on your PC, mobile device or tablet whenever you visit a website.
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We use cookies for many different purposes, like helping you navigate between pages efficiently, remembering your preferences and generally improving your browsing experience. They can also help ensure that ads you see online are more relevant to you and your interests. Some of the functions that cookies perform can also be achieved using alternative technology hence we use the term 'Cookies and Similar Technologies ' in this notice.

We will deploy these technologies to provide an online service more suited to the device you are connecting with, to assess the performance of our site, and to detect and prevent fraud. When you visit our website from any device we collect information about your use of this site, such as information about the device or browser you use to access the site, the way you interact with this site, your general location and your device's IP address. You may not be able to initiate or complete some activities within our secure online services unless these Cookies and Similar Technologies are present.

Certain Cookies and Similar Technologies contain personal information – for example, if you click on "remember me" when logging in to a website or app, a cookie will store your username and preferences.

Managing your Cookie and Similar Technologies preferences on the QK Accounts website

You can manage your Cookie and Similar Technologies preferences through the QK Accounts website, and/or through adjusting your browser settings as follows:
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You may choose to either ‘Accept’ or ‘Deny’  functional, performance and marketing Cookies or Similar Technologies from our site in the banner that appears the first time you visit our site.
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If you'd prefer to restrict, block or delete cookies and Similar Technologies from our site or any other website, you can use your browser to do this. Each browser is different and your browser's  ‘Help’ function will show you how to do this. Please note that if you choose to disable essential cookies, it may affect how the QK Accounts website works.

Your data protection rights

Under data protection law, you have rights including:
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Your right of access - You have the right to ask us for copies of your personal data.
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Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
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Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
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Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
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Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
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Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
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Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you and in some cases we can extend this if your request is complex. We will keep you updated on the status of your request.
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To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
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If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO. We ask that you first address any issues directly with us before contacting the ICO.
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The ICO’s address:  
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AFHelpline number: 0303 123 1113
‍Website: https://www.ico.org.uk/make-a-complaint

Last updated

This Privacy Notice was last updated on 19 April 2024. QK Accounts reserves the right to update the Notice at any time, to comply with our legal or regulatory obligations, company strategy or lines of business. If it is a material change, we will tell you about it when you visit our website.
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‍Website: https://www.ico.org.uk/make-a-complaint